Austin Peay State University (APSU)

Custodial Services

CMTI provides campus wide custodial services at APSU covering 2.4 million square feet and 88 buildings. Services include daily policing, periodic services, events management, summer turns, waste removal and recycling.

Located just 45 minutes from Nashville in downtown Clarksville, Tennessee, Austin Peay's main campus is home to programs offering associate's, bachelor's, master's and doctoral degrees. APSU has the state's only Center of Excellence for the Creative Arts, which brings renowned performers, writers, artists and musicians to campus to work with students and perform for the community. APSU also has the state's only Center of Excellence for Field Biology, which enables students to work with professional field biologists in the study of mammals, insects, fish, plants and more. APSU has a full range of athletics venues, a concert hall, state-of-the art learning facilities and a wealth of conference and meeting spaces. The campus is also the main living space for students while attending the university and has world class residence halls.

The CMTI Difference

CMTI takes an innovative approach to offing best-in-class services to the vibrant APSU campus. Our service is performance based and CMTI’s profitability is tied to our promise of success. CMTI took over services from a failing custodial services program and implemented standard operating procedures, innovative equipment and schedules. The contract provides regular metrics to prove KPI satisfaction with CMTI recently receiving a 100% customer rating in 13 separate categories from key campus stakeholders.

Austin Peay

CMTI has implemented many process improvement initiatives to support Austin Peay's robust campus activities.
These include:


Project

The contract with Austin Peay State University includes custodial services for the entire campus, covering 2.4 million sq.ft and 88 buildings.

Challenge

CMTI took over services from a failing custodial services program.

Result

We implemented standard operating procedures, innovative equipment and schedules. To date, CMTI recently received a 100% customer rating in 13 separate categories from key campus stakeholders.

Safety
First
Adaptable
Staff
Multi-shift
Support
Fast-paced
Environment
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